Terms of service

WELCOME

Welcome to ARISTORI. References to "ARISTORI," "we," "us," or "our" throughout this document pertain to our company and its online retail operations. These Terms of Service ("Terms") apply to your access and use of our website, products, features, applications, and all related services (collectively, the "Platform"). By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms along with our Privacy Policy. If you do not accept these Terms in their entirety, you must refrain from using our Platform.


1. USER ELIGIBILITY AND ACCOUNT REGISTRATION

To use our Platform, you must be of legal age in your country of residence. If you permit a minor under your supervision to access our Platform, you assume complete responsibility for their conduct and any resulting consequences. Certain features may require you to create an account or provide personal details such as your name, email, payment information, and delivery address. You represent and warrant that all information you provide is accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Accounts are personal and may not be transferred, sold, or shared with any third party.


2. GENERAL CONDITIONS OF USE

ARISTORI reserves the absolute right to refuse service to anyone for any reason at any time. Content you transmit through our Platform (excluding credit card information) may pass through various networks and undergo technical modifications to conform to different systems. All payment card data is encrypted during transmission. Reproduction, duplication, resale, or commercial exploitation of any portion of our Platform without express written permission is strictly prohibited. Headings used throughout these Terms are for convenience only and have no legal significance.


3. CONTENT ACCURACY AND RELIABILITY

While we endeavor to provide accurate information, ARISTORI makes no guarantees regarding the completeness, accuracy, or timeliness of content displayed on our Platform. Information is presented for general reference purposes and should not be your sole basis for making purchasing decisions. We advise you to seek additional sources before making final choices. Reliance on any content from our Platform is entirely at your own risk. We have no obligation to update outdated material, and you are responsible for monitoring any changes to our Platform.


4. PRICING AND AVAILABILITY CHANGES

All product prices are subject to modification without prior notice. ARISTORI may alter, pause, or discontinue any aspect of the Platform at any time without liability. We shall not be responsible to you or any third party for any price adjustments, service modifications, interruptions, or terminations.


5. PRODUCTS AND STOCK LIMITATIONS

Certain products may be available exclusively through our online store. Inventory is limited and subject to availability. All returns and exchanges are processed in accordance with our Return Policy. Although we make every effort to display product colors accurately, we cannot guarantee that your device will render colors exactly as they appear in reality. We reserve the right to limit sales to specific individuals, geographic regions, or quantities. Descriptions and pricing may be updated at any time without notice. We may discontinue any product without prior announcement. All offers are void where prohibited by law.


6. ORDER ACCEPTANCE AND CANCELLATION

ARISTORI retains sole discretion to accept, decline, or cancel any order. We may impose purchase limits per person, household, or order, including orders placed using identical accounts, payment methods, or shipping addresses. Should we modify or cancel your order, we will make reasonable efforts to contact you using the details provided at checkout. You agree to provide accurate and complete purchase and account information for all transactions.


7. THIRD-PARTY TOOLS AND INTEGRATIONS

Our Platform may provide access to tools, applications, or services operated by third parties beyond our control. Such tools are offered "as is" without any endorsement, warranty, or representation of any kind. ARISTORI disclaims all liability arising from your use of these external tools. You acknowledge that any use of third-party tools is at your sole risk.


8. EXTERNAL LINKS AND THIRD-PARTY CONTENT

Our Platform may include hyperlinks to websites, resources, or content maintained by third parties. ARISTORI has no control over and assumes no responsibility for external sites. We do not endorse or verify the accuracy, legality, or appropriateness of any third-party materials, products, or services.


9. USER-SUBMITTED CONTENT

If you submit comments, suggestions, ideas, proposals, or other materials to us (whether solicited or unsolicited), you grant ARISTORI an unrestricted, royalty-free, perpetual license to use, adapt, publish, and distribute such submissions in any medium. We are under no obligation to maintain confidentiality, provide attribution, or offer compensation for any submissions.


10. PERSONAL DATA AND PRIVACY

Your personal information is processed in accordance with our Privacy Policy, which explains how we collect, use, store, and protect your data. By using our Platform, you consent to such processing as described therein.


11. ERRORS AND CORRECTIONS

Occasionally, our Platform may contain typographical mistakes, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or delivery information. ARISTORI reserves the right to correct any errors and to update or modify information at any time without prior notice, including after you have submitted an order.


12. PROHIBITED CONDUCT

You agree not to use our Platform: (a) for any unlawful purpose; (b) to solicit others to perform illegal acts; (c) in breach of any local, national, or international laws or regulations; (d) to infringe upon our intellectual property rights or those of others; (e) to harass, abuse, threaten, defame, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses, malware, or other harmful code; (h) to collect personal data of other users without consent; (i) for spamming or unauthorized data harvesting; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent security features.


13. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Our Platform and all content, products, and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. ARISTORI does not guarantee uninterrupted, secure, or error-free operation. Your use of our Platform is at your own risk. Under no circumstances shall ARISTORI, its directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of or inability to use our Platform.


14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless ARISTORI and its parent companies, subsidiaries, affiliates, partners, officers, directors, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to your breach of these Terms or your violation of any applicable law.


15. SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforced to the fullest extent permitted by law. Any unenforceable portion shall be deemed severed from these Terms, and all remaining provisions shall continue in full force and effect.


16. TERMINATION

These Terms remain effective until terminated by either party. Any obligations or liabilities incurred prior to termination shall survive the termination of this agreement.


17. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and ARISTORI regarding your use of our Platform and supersede all prior agreements and understandings.


18. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of California and the United States of America, without regard to conflict of law principles.


19. AMENDMENTS

ARISTORI reserves the right to revise or update these Terms at any time. The most current version will always be available on this page. Continued use of our Platform following any changes constitutes acceptance of the revised Terms.


20. SHIPPING AND DELIVERY

All orders are dispatched through our selected logistics partners to destinations across the United States. Estimated delivery times and associated costs are displayed during checkout and vary depending on your location. ARISTORI is not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances beyond our control.


21. RETURNS AND REFUNDS

You may return eligible items within 14 days of receipt in accordance with applicable consumer protection laws. To request a return, please contact us at support@aristori.com Items must be unworn, undamaged, and returned in their original packaging. Return shipping costs are the customer's responsibility unless the item is defective or we made an error. Refunds will be processed within 14 days of receiving the returned merchandise.


22. PRODUCT WARRANTY

All products are covered under applicable statutory warranty provisions. If you receive a defective or non-conforming item, please contact us promptly at support@aristori.com with a description and supporting evidence. We will arrange for repair, replacement, or refund as appropriate under the circumstances.


23. CONTACT US

Address: 1801 Glenhaven Ave, Walnut Creek, CA 94595, United States
Email: support@aristori.com
Phone: (+1) 9178142899
Customer Service Hours: Monday to Friday, 10:00 a.m. – 6:00 p.m. (GMT -8)

We aim to respond within 24–48 hours.