Shipping policy

WHERE WE DELIVER

ARISTORI ships to destinations throughout the United States. We deliver to all 50 states and US territories.


DELIVERY TIMES AND PROCESSING

Your total delivery window is calculated as: Order Processing + Shipping Transit

We work with reliable US courier partners like DHL to ensure safe and timely delivery of your order.

United States

Stage Duration
Order Processing 1–2 business days (Mon–Fri)
Courier Transit 1–3 business days (Mon–Fri)
Total Estimated Delivery 2–5 business days

 


Daily Cut-Off Time: Orders submitted before 2:00 p.m. (GMT -8) are processed that same day. Orders placed after this deadline or during the weekend will enter processing on the following business day.

All orders go through a quality inspection and packaging procedure prior to dispatch, which is reflected in the processing timeframe.


SHIPPING COSTS

Destination Shipping Method Estimated Arrival Price
United States Standard Shipping 2–5 business days FREE

PACKAGE PROTECTION

All shipments include complimentary parcel insurance at no extra charge. Should your tracking information remain unchanged for 5–6 days after dispatch, please get in touch with us at support@aristori.com Our team will help you initiate a lost package investigation with our courier.


TRACKING YOUR ORDER

After your order leaves our warehouse, you will receive a confirmation email with your unique tracking number and a link to monitor your shipment. Use these details to follow your package from dispatch to delivery.


PROBLEMS WITH YOUR DELIVERY?

If you encounter any issues—whether it's a delay, damaged packaging, or failed delivery attempt—please contact our customer support team right away. We are committed to resolving any shipping concerns as quickly as possible.


CONTACT INFORMATION

For shipping inquiries or assistance:

Address: 1801 Glenhaven Ave, Walnut Creek, CA 94595, United States
Email: support@aristori.com
Phone: (+1) 9178142899
Customer Service Hours: Monday to Friday, 10:00 a.m. – 6:00 p.m. (GMT -8)

We aim to respond within 24–48 hours.